Privacy Policy

At EwiiStore, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website to purchase generators for home and commercial use.

1. Information We Collect

We collect the following types of personal information from you when you interact with our website:

• Personal Information: Your name, email address, phone number, and shipping address.
• Payment Information: Payment details through RBC Pay Plan, including credit card or financial information required to process your purchase.
• Transaction Information: Details of the products you purchase, order history, and payment details.
• Technical Information: IP address, browser type, operating system, and browsing behavior for website analytics and functionality.

2. How We Use Your Information

We use the information collected for the following purposes:

• Processing Orders: To process and fulfill your orders, including payment processing, shipping, and delivery.
• Customer Support: To provide customer service, handle inquiries, and manage returns or exchanges.
• Communication: To send you updates regarding your order, promotions, and new product launches (you can opt out of marketing communications at any time).
• Website Improvement: To analyze and improve the functionality of our website, including monitoring browsing patterns and user behavior.
• Legal Compliance: To comply with applicable laws and regulations, including financial reporting and fraud prevention.

3. Payment Processing

All payments made on EwiiStore are processed through RBC Pay Plan, a secure and trusted payment gateway. We do not store your payment information on our servers. RBC Pay Plan ensures the protection of your payment details through encryption and security protocols.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your information with third-party vendors (such as shipping companies or payment processors) to fulfill your orders.
• Legal Requirements: We may disclose your information if required by law or to protect our rights or the rights of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal obligations.
• Opt-out of marketing communications at any time.

To exercise any of these rights, please contact us at [Insert Contact Information].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on EwiiStore. Cookies are small files stored on your device that allow us to recognize you and personalize your experience. You can manage your cookie preferences through your browser settings.

8. Children’s Privacy

EwiiStore does not knowingly collect or solicit personal information from anyone under the age of 16. If we learn that we have collected personal information from a child under 16, we will delete that information as quickly as possible.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

10. Contactez-nous

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us